Emergency visa service is available on weekends & holidays, with results issued at 18:00 each day.
APPLY NOW!Urgent visa question
I'm at the airport without a Vietnam visa — what do I do?
Checked by Joey Visa Vietnam Team · October 2026
Short answer
Message the team on WhatsApp straight away with your passport and photo — on working days an emergency e-Visa can be issued within 60 minutes so you can still check in. Tell them your flight time so they can confirm whether the visa can arrive before check-in closes.
The details
- Airlines usually won't let you board without an approved e-Visa or approval letter.
- Take a clear photo of your passport data page and a portrait against a plain wall.
- On Saturday and Sunday, the weekend service delivers by 18:00 Vietnam time.
- If the e-Visa cannot arrive in time, ask the team about rebooking options.
+84 343 470 507
Delivery
Within 60 minutes
Days
Mon–Fri
24/7 boarding letter for travellers stuck at check-in
If the airline will not check you in because your e-Visa is not ready, a boarding letter tells the airline that your Vietnam visa is being processed, so you can board. It does not replace the visa: you still need your e-Visa or approval letter when you arrive in Vietnam.
Available 24/7. Send your passport, photo and flight details on WhatsApp and the team will confirm timing and price straight away.
Ask for a boarding letter on WhatsApp →Flying soon? Get your e-Visa with a guaranteed delivery time.
More questions
Can I fly to Vietnam without a visa and get one on arrival?
No, unless your nationality is visa-exempt. Airlines check for an approved e-Visa or a visa-on-arrival approval letter before you board.
Do I need to print my e-Visa?
A printout is safest, but showing the PDF on your phone with your passport is usually accepted.
What is a boarding letter?
A document for the airline confirming that your Vietnam visa is being processed, so you can check in. It is available 24/7 and does not replace the visa itself.
Ready for your Vietnam visa?
Apply in about 2 minutes. A real person checks every application before it is filed — standard, urgent or emergency.
Questions? WhatsApp +84 343 470 507 · info@joeyvisavietnam.com