Updated October 2026
Vietnam e-Visa rejected? Reasons and how to fix it fast
Checked by Joey Visa Vietnam Team · October 2026
Short answer
Most Vietnam e-Visa rejections come from a detail that doesn't match the passport, a poor photo or passport scan, or extra checks on certain nationalities. Fix the cause and reapply — urgently if you fly soon. The government fee is not refunded, and a visa-on-arrival approval letter is a backup if the e-Visa route keeps failing.
Why Vietnam e-Visas get rejected — and the fix
| Reason | What it looks like | How to fix it |
|---|---|---|
| Details don't match | Name order, date of birth or passport number differs from the passport | Reapply with every field copied exactly from the passport data page |
| Photo problem | Glasses, shadows, busy background, selfie or old photo | New 4×6 cm photo, white background, no glasses — photo rules |
| Passport scan problem | Blurry, cropped, glare, missing the code lines at the bottom | Rescan the full data page flat, in good light |
| Passport validity | Less than 6 months left from entry | Renew the passport, then apply |
| Wrong entry point or dates | Entry port or date doesn't match travel plans | Reapply with the airport or border you will actually use |
| Nationality checks | Turkey, Egypt, Mauritius, Sri Lanka and some others take longer or are refused | Ask the team about a guided application or a visa-on-arrival letter |
Rejected or stuck?
Get your Vietnam e-Visa fixed and re-filed today
Joey Visa Vietnam finds out why it failed, corrects every detail and re-submits it for you — with a guaranteed delivery time. Flying within 24 hours? The emergency service can issue your e-Visa within 60 minutes on working days.
- Checked by a real visa consultant before filing
- Guaranteed delivery, from 60 minutes
- Full refund if an urgent visa is more than 24 hours late
Use code VNBUDDY at checkout for a discount.
What to do after a rejection
Step 1
Check the reason
Look at the rejection email or portal status. Send it to the team if it is unclear.
Step 2
Fix the cause
Correct the detail, photo or scan. Don't resubmit the same files.
Step 3
Reapply at the right speed
Standard if you have time; urgent, 4-hour or 60-minute if you fly soon.
Step 4
Backup plan
If an e-Visa isn't possible in time, ask about a visa-on-arrival approval letter.
Don't lose more time — a corrected urgent e-Visa can still get you there on time.
Vietnam e-Visa rejected: FAQ
Do I get my money back if my Vietnam e-Visa is rejected?
The US$25 or US$50 government fee is not refunded by Vietnam. With Joey Visa Vietnam, refunds follow the terms; the expedited service fee is non-refundable.
Can I reapply straight away?
Yes. Fix the cause first — the same mistake will be rejected again.
My e-Visa was rejected and I fly tomorrow. What now?
Message the team on WhatsApp with the rejection and your flight time. A corrected urgent or emergency e-Visa, or a visa-on-arrival letter, may still get you there on time.
Why was my e-Visa rejected with no reason?
The portal often gives no detail. The most common hidden causes are a name or number mismatch, a poor photo, or nationality checks.
Ready for your Vietnam visa?
Apply in about 2 minutes. A real person checks every application before it is filed — standard, urgent or emergency.
Questions? WhatsApp +84 343 470 507 · info@joeyvisavietnam.com