Emergency visa service is available on weekends & holidays, with results issued at 18:00 each day.
APPLY NOW!Urgent visa question
What happens if my urgent visa arrives late?
Checked by Joey Visa Vietnam Team · October 2026
Short answer
You get a full refund if an urgent visa arrives more than 24 hours after its guaranteed delivery time. This does not apply to standard processing.
The details
- The guaranteed delivery time is confirmed when you pay.
- Late delivery: full refund if more than 24 hours after the guaranteed time.
- If Vietnam Immigration rejects the application, the expedited service fee is non-refundable.
- If the mistake was ours, the application is corrected and re-filed free of charge.
Late by 24h+
Full refund
Applies to
Urgent & emergency
Standard
Not covered
Flying soon? Get your e-Visa with a guaranteed delivery time.
More questions
What if my flight is delayed?
Your e-Visa is valid from the entry date you chose, so a delay of a day or two is usually fine as long as you enter within the visa's dates.
How can I pay?
By credit or debit card, secured with SSL encryption.